What follows is my paraphrased summary of the book, excluding the last 2 chapters, for those who might find the topic interesting. From the course: Crucial Conversations (getAbstract Summary) Unlock this course with a free trial Join today to access over 22,100 courses taught by industry experts. All rights reserved.This week I started a new role and for the first time I've put team health at the forefront by re-reading Crucial Conversations with the specific purpose of gifting the book and a summary of it to each of my engineers. Recording of this publication is strictly prohibited and any storage of this document is not allowed unless with written permission from the publisher. In no way is it legal to reproduce, duplicate, or transmit any part of this document in either electronic means or in printed format. From a Declaration of Principles which was accepted and approved equally by a Committee of the American Bar Association and a Committee of Publishers and Associations. If advice is necessary, legal, or professional, a practiced individual in the profession shall be ordered. 2 A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al. The publication is sold with the idea that the publisher is not required to render accounting, officially permitted, or otherwise, qualified services. 0071771328 (Hardback) Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012, 1 and a third edition published in 2022. This document is geared towards providing reliable information in regards to the topic and issue covered. Get a copy of this summary and learn about the book.īen Business Group LLC © Copyright 2020 - Present. Finally, they suggest how to move from discussion to action. With simple, easy-to-remember steps, the authors explain how to establish mutual purpose and respect, and what to do if things get off track. Then, they help provide a road map to get the conversation off on the right foot, starting from the imperative that self-awareness is required to even be aware that one is taking place. They explain the benefit of dialogue, comparing it to a pool that needs to be as deep as possible, with everyone pouring their water into it. In it, the authors use behavioral principles to help explain why people tend to avoid crucial conversations in all aspects of their lives, personal and professional. Read moreĤ2 SUMMARY of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler - A Comprehensive SummaryĬrucial Conversations: Tools for Talking When Stakes are High is the best-selling, self-help book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzer. Get a copy of this summary and learn about the book. They explain the benefit of dialogue, comparing it to a pool that needs to be as deep as possible, with everyone pouring their “water” into it. Crucial Conversations: Tools for Talking When Stakes are High is the best-selling, self-help book by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzer.
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